We currently offer FREE DELIVERY on all orders Above Rs.599/-. You do not pay any shipping charges on Order Above Rs.599/- placed on Kartheart.com
The large majority of our orders are shipped within 48 hours of the order and delivered in 2-5 days from shipping. However, there may be delay in delivering to remote areas/villages and other towns as delivery is purely vested with courier companies. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event, we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
WE ARE COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION, AND ALWAYS ON TIME.
We currently deliver to more than 10000+ pincode across India.
Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below:
Metro Cities 1-3 working days
Rest of India 2-5 working days
As mentioned above, we ship most items within 2-3 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
We ship on all weekdays (Monday to Saturday), excluding public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies
While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 2-3 days.
If your order has multiple items, these may ship separately from different locations in separate shipments. You will receive a separate email if the shipment does not contain all the items that you had ordered.
We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care +91 9001333323 or at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.Octroi or entry tax if any should be borne by the customer.
Note: In the event we have to cancel any items in your order if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.
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Free Shipping on Order Above ₹599